Blech… I’ve been all itchy and sneezy and achy for a week now. A whole week. Bleh. The worst part about being a business owner is that when you’re sick and you lie there, all comatose and delirious, the only thing you can think about is your business. So there I was on Monday and Tuesday, lying on the couch under a big ol’ pile of blankies, half-drunk on Nyquil, with no voice, kleenex in hand, wondering what was going on at QuikHelp.
Lucky for me I have Peter and Maribel, and now our intern Vanessa. Every day I send little silver sparkles of joy into the world in gratitude for the QuikHelp team. So even though the flu took me down, it didn’t take QuikHelp down.
The best part of being an entrepreneur is when you hear from the outside world that you’re doing something right. I know our clients need us. I know we do good work and we give our clients the best customer service possible. I know these things, but the hardest part of my job and Peter’s job is to make sure other people know it too.
So, on Wednesday when I came back from my Nyquil-induced three-day coma, I was elated to hear some great feedback we had received. The first was from a client who called to say that he had won the law suit he was fighting in court. It was a small claims case. He felt that what he was being accused of was unjust and he wanted to fight it but he just didn’t know how to. He came to QuikHelp and we help him put his thoughts on paper and walked him through the process, and he won! Victory! Sure, its not our victory, its his, but when he called to say that he couldn’t have done it without us, that felt damn good.
The other feedback came from a divorce client. She went to have her final divorce decree signed by the judge, and the judge stopped in the middle of the hearing to ask her who had prepared her paperwork. She told them it was QuikHelp. The judge told her it was the most well-done paperwork she had seen in a long time and to make sure that the client told us we were doing a great job. Of course, the client called and told us. And of course we jumped around and hugged and celebrated! (Yay!)
Am I bragging a little here? Yes. But you know, we work our behinds off everyday and we really give it our all. Peter works on QuikHelp fifteen hours a day and after that I’m sure he does it in his sleep, too. And Mari can be found at the courthouse after hours making sure the clients’ paperwork is filed correctly, even though she doesn’t have to. So today I’m giving off more little silver sparkles of joy than usual because the best part of being an entrepreneur is when you know that you’re making a difference in your little piece of the world because the world told you so.
Have a good week everyone!